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What’s your refund and remake policy?

What’s your refund and remake policy?

If you experience an issue with your parts, please let us know as soon as possible. To initiate a refund or remake, you’ll need to provide photos or a video that clearly shows the issue with your parts. Our quality department review team will then carefully review your complaint to determine if it is our cause.

If we find that the issue is our cause, we’ll work with you to find the best solution to resolve the problem. Depending on the situation, we may offer a remake of the parts to your exact specifications, provide a refund, or offer a discount on your next order.

Some occasions that may warrant a remake include unacceptable processing defects, failure to meet tolerance requirements, or incorrect material or finish. If the part is not machinable or the customer does not agree to a rework, a refund may be offered.

Occasions for rework:

Unacceptable processing defects

Fail to meet tolerance requirement

Incorrect material/finish

Occasions for a refund:

The part is not machinable

The customer does not agree to rework

Other reasons

Transaction Process

About Us

●What manufacturing services does MIYing provide?

●Do you have self-owned factories?

●How to get a non-disclosure agreement (NDA) with MiYing?

Transaction Process And Note

●Transaction process for customized products

Quote & Order

●How do I get a manufacturing quote?

●What is your MOQ(minimum order quantity)?

●How quickly can I get my parts?

●How much import duty will I need to pay for my goods?

Payment

●What payment terms does MiYing support?

Shipping

●What shipping methods are available?

Part Quality

●How does MiYing ensure the quality of my parts?

●What’s your refund and remake policy?

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